Guest Consultant Sales and Customer Service

Benefits

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development

• Must have sales and customer service background.

Our brand purpose is to

Elevate the Lives of the People we Touch

. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks
· Flexible Scheduling
· Growth Opportunities
· Paid Training
· Digital Workspace
· Stunning Retreats
· Massage Heights Family Fund
· Employee Discounts
· Competitive pay with commission and bonus opportunities
Schedule/Expected work hours
· 5-7-hour shifts
· Full and part-time positions available
· Required 1 weekend shift minimum
· Some day and evening shifts are required
Responsibilities
· Educate guests confidently and effectively about services and products
· Achieve monthly sales targets through membership and gift card sales
· Provide exceptional service by listening, communicating, and responding to guest’s needs
· Excellent phone etiquette with an upbeat tone and strong articulation
· Promote the therapeutic/wellness benefits of massage therapy and skin therapy
· Develop and maintain positive relationships with members of the team and guests
Qualifications
· Exceptional guest service and communication abilities
· Previous experience in sales, retail, or guest services is required
· Proficient with basic computer software and quick to learn new systems
· Fast learner with a positive and energetic demeanor
· Strong critical thinking skills, especially in resolving customer conflicts
· Passionate about interacting with people and consistently delivering outstanding service
· Thrives in collaborative team settings