Quick Overview
Job Description
Job Description
ALARM SALES ESTIMATOR
Under the direction of a Sales Manager, the Alarm Construction Sales will primarily support the Remodel Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.
Reports directly to the Sales Manager
Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
Generates sales or opportunities through customer outreach or other means
Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate
Utilizes the most updated estimator workbook or estimating tool when preparing quote
Provides a layout of alarm system/components via company procedures, which may involve a paper or digital layout
Identifies and qualifies scope per bid documents, job walks, or local requirements
Communicate quotes or proposals directly with customer via phone and/or email
Documents conversations and activity per company procedures
Coordinates multiple scopes to produce one proposal to customer when appropriate
Updates and monitors the Bid Log for all projects
Participate in corporate meetings, quarterly sales meetings, and company events
Conduct job site surveys to ensure the accuracy of the estimate, as needed
Prepares assigned reports needed for invoicing (Customer set up sheet)
Promotes a positive ongoing relationship with customers and end users
Demonstrates effective communication skills when interacting with all internal and external customers
High School diploma or GED required
Higher education degree or equivalent work experience preferred
Work Experience:
~3+ years of fire alarm and/or fire sprinkler industry sales experience preferred
~ Other sales experience is a plus
~ Fire alarm or fire sprinkler design experience is preferred
~ Fire alarm or fire sprinkler field experience is preferred
Continually setting the standard of excellence in fire and life safety
Safety First
Customer Focused
Ensure Safe Driving of Company Vehicle or Personal Vehicle
Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
ensure expenses are targeted and approved in advance
Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.
Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc. Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc. Actively participate in Lunch N Learns, events, trade shows, etc.
Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
Attention to detail with emphasis on accuracy and quality
Ability to prioritize work to balance multiple projects and deadlines
Office Setting including sitting, some bending, walking and viewing
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