Why This Role Stands Out
This role offers a fantastic opportunity to develop your customer service and security skills within a nationally recognized Top Workplace known for its career growth and supportive culture. If you thrive in dynamic, customer-facing environments and are looking to make a tangible impact, this position is an excellent next step in your career journey. Apply today to join a team dedicated to excellence and innovation in security services.
Quick Overview
Job Description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities of Security Officers include, but are not limited to:
- Officers must be attentive, approachable, and capable of enforcing policies while delivering excellent customer service to guests, staff, and vendors.
- This is a high-visibility, physically demanding, customer-facing role in a fast-paced public environment.
- Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
- Control access for tenants, visitors or vendors as required
- Enforce museum rules and policies in a professional, customer-service-oriented manner
- Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
- Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
- Provide a visible security presence throughout the museum
- Rotate between assigned posts as needed
Required Qualifications of Security Officers:
- Must be at least 18 years of age.
- Must be able to work all shifts.
- 1 year of security, customer service, or public-facing experience preferred
- High School diploma or general education degree (GED)
- Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
- Able to pass pre-employment drug screen and criminal background check.
- Able to read, write, speak, and understand English
- Willingness to work all posts and flexible schedules
- Experience in museums, hospitals, retail centers, or high-traffic public venues
- Able to meet physical essential functions of the job, which can include lifting 50+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required
Pay and Benefits of Security Officers:
• Positions starting at $19.50-$22.00 per hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training
EOE/M/F/D/V
#HP
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