Cluster Sales Executive

Love the thrill of winning new business? Join our team.

Are you a natural sales professional with a passion for developing and growing relationships? Do you thrive on closing deals, opening doors to new opportunities, and exceeding targets? If you're motivated, energetic and ready to make an impact, we'd love to hear from you.

At Copthorne Hotel Newcastle, we're looking for a talented and ambitious Cluster Sales Executive to help drive business growth, build lasting client relationships, and showcase everything our iconic Quayside hotel has to offer.

This is an exciting opportunity for someone who enjoys a varied role, combining proactive business development with Sales administration and supporting the wider commercial team to maximise revenue opportunities.

What You'll Be Doing

Working closely with the Sales Manager, you'll play a key role in generating new business and growing existing accounts across accommodation, meetings, conferences and events.

Your responsibilities will include:

✅ Identifying and securing new business opportunities within local and regional markets (through sales research, cold calling and use of market intel)

✅ Developing existing accounts to increase revenue and client engagement

✅ Conducting client appointments, networking activities and hotel show rounds

✅ Supporting meetings, events and reservations activity when required

✅ Building strong relationships with corporate clients and key stakeholders

✅ Monitoring market trends, competitor activity and customer feedback to identify opportunities for growth

✅ Collaborating with operational teams to ensure exceptional customer experiences

✅ Contributing to the hotel's sales strategy and commercial objectives

What We're Looking For

We're seeking a confident and driven sales professional who enjoys creating opportunities and delivering results.

Ideally, you'll have:

• Previous experience in hotel sales, meetings & events, reservations or a similar commercial role
• A proactive approach to business development and account management
• Excellent communication, networking and relationship-building skills
• Strong organisational and time-management abilities
• The confidence to work independently while contributing to a wider team
• Experience using Delphi and/or Opera Cloud (desirable but not essential)
• A full UK driving licence and willingness to travel locally to meet clients

Most importantly, you'll bring enthusiasm, initiative and a determination to succeed.

Why Join Us?

At Millennium Hotels & Resorts, we believe our people are our greatest asset. In return for your passion and commitment, you'll enjoy a fantastic range of benefits, including:

Our Benefits

• Competitive salary
• Life Assurance
• Cash Health Plan option
• Career development pathways and regular salary reviews
• Worldwide employee accommodation discounts
• Food & Beverage discounts across our hotels
• Apprenticeship, training and development opportunities
• Complimentary meals on duty
• Free parking
• Team social events and wellbeing initiatives
• Uniform provided
• Enhanced holiday entitlement linked to length of service
• Recommend-a-Friend scheme
• And much more!

The Role

As a customer-facing sales role, some evening and weekend availability may occasionally be required for client meetings, networking events and hotel show rounds.

About Copthorne Hotel Newcastle

Located on the vibrant Newcastle Quayside and overlooking the iconic River Tyne, Copthorne Hotel Newcastle offers stunning riverside accommodation for both business and leisure guests.

With modern guest rooms, flexible meeting and event facilities, and the popular Quay 7 Restaurant & Bar, we're proud to be one of Newcastle's most recognisable Quayside hotels.

About Millennium Hotels & Resorts

Millennium Hotels & Resorts owns and operates more than 120 hotels worldwide. In Europe, our portfolio includes 24 hotels located in some of the region's most exciting business and leisure destinations.

Our brands are grouped into three distinctive collections:

• Leng's Collection
• Millennium Collection
• Copthorne Collection

Each offers a unique guest experience while sharing the same commitment to outstanding hospitality.

Ready to take your sales career to the next level?

If you're passionate about building relationships, winning business and being part of a successful hotel team, we'd love to hear from you.

Apply today and help shape the future success of Copthorne Hotel Newcastle.

Millennium Hotels & Resorts is an Equal Opportunities Employer. All applicants must have the legal right to live and work in the UK. Right-to-work documentation will be verified as part of the recruitment process using TrustID verification technology.