Training & Adoption Lead

Training & Adoption Lead | 8 Month Contract | (Inside IR35) | Hybrid, Edinburgh| Starting ASAP

Day Rate: £DOE

About the role:

Harvey Nash's Pub Sec client is seeking an experienced Training and Adoption Lead to work with their Digital Transformation team. Your core focus will be supporting a program with Microsoft 365 at its core.

You will design and deliver a comprehensive training and adoption strategy and framework, defining the methodology, approaches, best practices, and processes for driving adoption and training for the programme. Thus, helping to ensure staff are equipped to maximise the benefits of new tools, data-driven ways of working, and innovative technologies, such as SharePoint, Power BI, Microsoft Copilot, and Power Platform.

You will lead the training and adoption workstream, working closely with stakeholders to drive engagement, adoption, and sustainable change. This is a pivotal role in ensuring the Programme's success and supporting wide-ranging corporate information transformation.

Essential Criteria

• Proven experience designing and delivering training and adoption approaches for large-scale digital and data programmes, ideally in a public sector or regulated environment.
• Experience leading a training and adoption workstream or similar function, including defining training strategies, approaches, and success measures.
• Ability to recommend the optimal training team structure and resource requirements to deliver the Programme's objectives, including identifying the necessary roles, skills mix, and capacity for effective training delivery and support.
• Strong understanding of change management, user adoption, and communications in the context of digital transformation.
• Ability to develop and deliver scenario-based, role-specific training and guidance materials (including but not limited to Microsoft Learning Pathways).
• Excellent communication, presentation, and stakeholder engagement skills, with a track record of working collaboratively across departments and with technical and non-technical audiences.

As the Training and Adoption Lead, you will:

• Lead the design and delivery of the training and adoption strategy, ensuring alignment with programme objectives and workstreams.
• Assess current and future training needs, and develop recommendations for the structure, size, and skillset of the training team required to support the programme's phased rollout and ongoing adoption.
• Develop and deliver guidance and training materials, deliver workshops and webinars tailored to staff roles and departmental needs.
• Define and implement approaches for measuring training effectiveness and staff adoption (e.g., participation rates, feedback, tool usage data).
• Collaborate with workstream leads, communications, and change management teams to ensure consistent messaging and support.
• Support early adopter departments, gather feedback, and refine training approaches for wider rollout.
• Provide expert advice on embedding new ways of working, including data-driven decision-making, automation, and AI adoption.
• Ensure training supports compliance with information governance, security, and data protection standards.
• Contribute to the Programme's benefits realisation by building staff confidence and digital capability.

Desirable

• Experience of developing and providing training for and adoption of M365 productivity applications.
• Qualifications in or relevant experience of applying adoption methodologies in real world scenarios.
  
  

This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.