Digital Product Management Specialist :: Remote :: W2 Position

Digital Product Management Specialist

Location: Remote
Duration: Immediately – December 31, 2026, with possible extension into 2027
Type: Contract

Job Overview

We are looking for a Digital Product Management Specialist to support North America Reporting & Analytics initiatives. This role will help shape, prioritize, and advance digital products supporting Supply Chain Customer Solutions (SCCS), Channel Operations (CHOPs), and Customer Service stakeholders.

The ideal candidate will have experience or strong interest in Product Management, Digital Transformation, Customer Experience, and Analytics. This person will act as a bridge between business stakeholders and technical teams, translating business priorities into actionable product roadmaps and solutions that deliver measurable business value.

Key Responsibilities

• Partner with SCCS, CHOPs, Customer Experience, and Customer Service stakeholders to understand business needs, challenges, and opportunities.
• Apply a product-first mindset focused on scalable, reusable, and enterprise-aligned solutions.
• Help define and maintain roadmaps for:
• Reporting & Analytics
• Automation
• AI
• CRM
• Customer Experience
• Translate business requirements into product requirements, user stories, and business cases.
• Communicate technical concepts and implementation details in business-friendly language.
• Facilitate collaboration between business users, developers, architects, and analytics teams.
• Support product backlog management, feature prioritization, roadmap planning, and release communications.
• Work with analytics, engineering, and business teams to define success metrics and measure product value.
• Develop executive presentations, business cases, strategy documents, and leadership communications.
• Support product adoption, stakeholder communication, training, and change management activities.

Preferred Qualifications

• Experience or strong interest in Product Management, Customer Experience, Digital Transformation, or Technology Strategy.
• Experience working with business stakeholders to identify needs and translate them into actionable solutions.
• Strong product mindset with a focus on solving business problems through scalable capabilities.
• Excellent communication, relationship management, and influencing skills.
• Ability to work effectively in ambiguous environments and manage competing priorities.
• Familiarity with Agile methodologies, product roadmaps, and backlog management.
• Understanding of data-driven decision-making and analytics.
• Experience with or knowledge of:
• Customer Experience (CX)
• Salesforce, Microsoft Dynamics, or other CRM platforms
• Customer Data Platforms (CDP)
• AI-enabled customer engagement solutions
• Digital Product Management