Resettlement Coordinator (PIR Program)- 2025889

ROLE & RESPONSIBILITIES:

• Provide multi-faceted case management services to newly arrived refugee and SIV clients.

Provide essential orientation to life in the United States to promote successful community integration

Coordinate permanent housing and furnishings for newly arrived refugees

Develop service plans and coordinate services with other service providers

Assist newly arrived refugees to access medical care, education for children, and English for adults

Provide transportation for refugee clients to/from core appointments

Provide cultural orientation classes for newly arrived refugees

Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance

Administrative duties including case noting, maintenance of case files, and use of state and WR databases

Communication with community partners and/or volunteers as relevant to carrying out core case management services

Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness

Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows

Other duties as assigned by supervisor and/or required by ORR program guidelines

JOB REQUIREMENTS:

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World

Relief’s Christian Identity and National Evangelicals For the Health of The Nation document

Valid driver’s license, access to reliable vehicle and ability to pass MVR standards

BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.

Independent worker with strong critical and creating thinking skills

Strong cross cultural competency with ability to work with clients from widely varied cultural backgrounds, e.g. Afrikaner, Afghan, Congolese and Syrian.

At least one year case management experience in social work setting

Flexible schedule for occasional work during early mornings, late evenings or weekends

Verbal and written fluency in English language

Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience

Strong verbal and written communication skills

Passionate, dynamic, and good at improvising

Ability to prioritize, multi-task and organize in a fast paced and fluid environment

PREFERRED QUALIFICATIONS:

• Strong preference for candidates who are fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.