Quick overview
Job description
With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.
Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
The Recreation Services Attendant position is responsible for interacting with guests to ensure a memorable experience throughout the resort. This position may cover work areas such as base area, on-mountain, parking lots, bus depots and Lost Forest activities such as the climbing wall, tubing and the alpine coaster. This role reports to the Guest Services Manager
Job Posting Deadline
Applications for this position will be accepted until November 15th 2026, for the 2026-2027 Winter Season.
Essential Job Functions
- Greet guests and maintain a friendly and helpful attitude dealing with guest needs
- Ensure the safe operation of on-mountain activities including explaining regulations, policies or procedures involved in the various recreational facilities, activities and equipment
- Assist guests with any equipment for correct fit and proper use, working knowledge of the course and equipment, including requirements for overall safety of the structure, elements, harnessing and proper use by participants
- Be able to answer questions, promote and offer information about the resort, activities and surrounding area
- Set-up, operate, breakdown work area while ensuring a safe and neat environment
- Clear, monitor and inspect equipment, tracks, rides or courses daily on the ground and at heights
- Report complaints and guest concerns to supervisor in a timely manner
- Check tickets, record attendance, sales, receipts, reservations and repair of activities
- Collect, handle and store ski/snowboard equipment
- Conduct market research surveys with on-site guests when necessary
- Perform other duties as assigned
Education & Experience Requirements
- Proficient experience in the guest service industry
- Previous experience in one or more of the areas/activities described above preferred
- High School diploma or equivalent preferred
Knowledge, Skills & Abilities
- General knowledge of the resort and area
- Familiarity with company rules, regulations, and operational standards
- Understanding on how to assist customers and meet their needs effectively
- Basic industry terminology
- Basic computer skills
- Ability to work in collaboration with others to achieve team goals
- Follows all safety policies and procedures and exercises caution when working
- Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
- Ability to engage with customers in a positive and helpful manner
Work environment and physical demands
- Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
- Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
- Must be able to frequency lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
Similar jobs
- HI

Strategic Customer Success ManagerRecently posted Auto Apply
Hiya · Seattle · Hybrid · Posted 11 Nov 2026 🇺🇸
Account ManagementCustomer SuccessProcurement+2Customer ServiceSalary not listed - AS
Contact Center Rep - Government Contracts - Great Pay and Benefits!Recently posted Auto Apply
Aspira · Dallas · Hybrid · Posted 10 Nov 2026 🇺🇸
RecruitingMicrosoft ExcelMicrosoft PowerPoint+5Customer Service$15 - $18/hr - TT
Customer Success ManagerRecently posted Auto Apply
True Talent Solutions Partners · San Francisco · On-site · Posted 10 Nov 2026 🇺🇸
OnboardingGitConfluence+4Customer Service$130k - $160k/yr - MC

Client Service Associate/Vice PresidentRecently posted Auto Apply
Magnitude Capital · New York · Hybrid · Posted 10 Nov 2026 🇺🇸
Microsoft OfficePower BIProject Management+1Customer Service$130k - $150k/yr - RO

Director of Customer SuccessRecently posted Auto Apply
Red Oak · Austin HQ · Hybrid · Posted 10 Nov 2026 🇺🇸
Account ManagementComplianceCustomer Success+5Customer ServiceSalary not listed - RO

Director of Customer ExperienceRecently posted Auto Apply
Red Oak · Austin HQ · Hybrid · Posted 10 Nov 2026 🇺🇸
OnboardingComplianceCustomer Success+2Customer ServiceSalary not listed - TU
Manager of Customer Success Auto Apply
Tusker · Hudson · Hybrid · Posted 29 Oct 2026 🇺🇸
Account ManagementBudgetingContinuous Improvement+4Customer Service$120k/yr - TE

Senior Customer Support Representative - West Coast Auto Apply
Tenna · Remote - Nationwide · Remote 🇺🇸
SwiftCustomer SuccessIoT+6Customer ServiceSalary not listed - TE

Customer Support Representative (East Coast) Auto Apply
Tenna · Remote - East Coast · Remote 🇺🇸
SwiftIoTTechnical Support+4Customer ServiceSalary not listed - FF

Client Service AssociateRecently posted Auto Apply
Focus Financial Partners · Macon · Hybrid · Posted 9 Nov 2026 🇺🇸
Microsoft ExcelMicrosoft PowerPointCustomer ServiceSalary not listed - NF
Client Service AssociateRecently posted Auto Apply
Network Firms · Macon · Hybrid · Posted 9 Nov 2026 🇺🇸
Microsoft ExcelMicrosoft PowerPointCustomer ServiceSalary not listed - AC
Resident Attendant (FT)Recently posted Auto Apply
AccorHotel · Telluride, CO · On-site · Posted 10 Nov 2026 🇺🇸
Customer Service$21/hr