Why This Role Stands Out
This role offers a fantastic opportunity to drive IT service excellence and continual improvement within a leading organization, perfect for a proactive and collaborative individual passionate about ITIL best practices. You'll have the chance to shape key IT processes and work within a dynamic hybrid environment, so seize this chance to advance your career!
Quick Overview
Job Description
Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 aligned services within a SIAM model. You will oversee Problem, Knowledge and Event Management, ensure governance, and drive continual improvement across multiple ITIL practices.
You will coordinate cross-functional teams, develop playbooks and SOPs, and engage stakeholders to optimize reporting and service automation. Australian citizenship and Baseline clearance eligibility are required.
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