Network OperationsManager (Telework)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

The consultant shall work remotely as long as consultant resides within Florida.

Title: Network Operations Manager (Telework)

Location: Tallahassee, FL 32301 || Duration: Long-Term

Required Skills and Experience

* Takes ownership in the establishment of Information Technology strategy and its alignment with business objectives and results.
* Responsible for network operations, data security, networking equipment and supporting secure software applications.
* Plans and manages the support of new technologies (including wireless), network performance, and reliability.
* Oversees and coordinates the daily activities of IT security and network operations.
* Adaptability and Flexibility: Ability to self-learn/learn tools of trade and adapt to different environments with little or no guidance.
* Must have outstanding verbal and written communication skills. Must demonstrate ability to successfully translate business language into technical specifications and present them to non-technical staff using terminology they can relate to and understand.
* Office Tools: Proficient in Excel, PowerPoint, Visio, and Word, working knowledge of Microsoft Teams & SharePoint. Excellent at time management, estimating level of effort, and meeting or exceeding deadlines.
* Team Player Willing and able to mentor other technical staff and share knowledge.
* Experience managing network operations and service levels for data and voice networking equipment, advanced phone systems, and all network-processing devices.
* Experience planning and managing the support of new technologies (including wireless), network performance, and reliability.
* Experience coordinating the daily activities of a statewide network operation. Has knowledge of network architecture and advises management on best practices of keeping the network current and secure.
* Experience developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software and communication links.
* Experience resolving end user hardware and software network related problems in a timely and accurate fashion. Experience prioritizing and executing tasks in a high-pressure environment and making sound decisions in emergency situations.
* Experience in network and PC operating systems, (DNS, Group Policies, Active Directory) and Windows desktop operating systems, ATM, frame relay, leased line design and router configuration experience.

Primary Responsibilities

* Develops and implements standards, procedures, and processes for the security and network operations group.
* Maintains consolidated statewide network operations and acts as the network architect.
* Maintains Daytona Beach network infrastructure.
* Provides MS Teams & SharePoint administration.
* Maintains and upgrades recommended and agreed upon patches, including spyware, malware, and anti-virus solutions.
* Responsible to provide consultative support for all servers, both local and remote.
* Provides support for the operating systems and applicable applications on servers and Windows Workstations.
* Performs network troubleshooting when necessary.
* Provides support for DTI routers and switches.
* Provides backup helpdesk support for security issues including NTFS and share permissions.
* Provides front line help desk support for Daytona campus, network printers, antivirus software, logon scripts, and any other network related functions are operating as designed.
* Monitors and troubleshoots Active Directory.
* Configures and supports the operation of network equipment, including but not limited to routers, switches, firewalls, VPN and Voice over IP systems.
* Security is to be a primary focus for all IT related duties and responsibilities.
* Manages and supports the virtualized environment and ensures business continuity.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.