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Catering & Events Sales Manager - The Langham, Pasadena

Careers - Langham Hospitality GroupUnited States🇺🇸United States

Quick overview

Salary$83k - $87k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationUnited States
Microsoft OfficeComplianceProspectingUpselling

Job description

About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.
Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.
Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

DEPARTMENT: Sales & Marketing

JOB TITLE: Catering & Events Sales Manager

REPORTS TO: Director of Sales & Marketing

SUPERVISES: NA

PRIMARY OBJECTIVE OF POSITION:

The Langham, Pasadena is seeking a passionate, sophisticated, and results-driven Catering Sales Manager to specialize in the luxury wedding market. As a world-class destination renowned for its timeless elegance, historic charm, and legendary hospitality, The Langham, Pasadena is the backdrop for some of Southern California’s most prestigious weddings. In this role, you will be the primary visionary for couples, guiding them from their initial site tour through the contract phase, ensuring every detail reflects the high standards of The Langham brand. You will drive catering revenue by actively prospecting, selling, and managing wedding celebrations.

RESPONSIBILITIES AND JOB DUTIES:

Key Responsibilities

  • Revenue Generation: Exceed established monthly, quarterly, and annual catering sales goals. Maximize revenue through creative upselling of food, beverage, and venue enhancements.
  • Financial Oversight: Develop annual budgets, monthly forecasts, and strategic marketing plans to maximize food, beverage, and rental profitability.
  • Client Relations: Act as a primary point of contact for prospective couples and wedding planners. Conduct engaging, high-touch site inspections and menu tastings that showcase the resort’s unique luxury offerings.
  • Contracting & Logistics: Draft detailed proposals, negotiate contract terms, and finalize booking agreements in compliance with hotel profitability guidelines.
  • Market Networking: Actively network within the luxury wedding industry. Maintain strong relationships with top-tier wedding planners, vendors, and local luxury influencers to drive repeat business and referrals.
  • Cross-Department Collaboration: Prepare comprehensive resumes and Banquet Event Orders (BEOs) to transition booked events seamlessly to the Convention Services and Culinary teams.

Qualifications & Experience

  • Professional Experience: Minimum of 3-5 years of catering sales experience within a luxury hotel or high-end resort.
  • Education: Bachelor’s degree in Hospitality Management, Business Administration, or a closely related field is highly preferred.
  • Skills: Exceptional written and verbal communication skills, paired with a polished, professional demeanor.
  • Tech Savvy: Proficiency in hotel sales and catering software (e.g., Delphi/Amadeus) and standard Microsoft Office programs.
  • Flexibility: Ability to work a flexible schedule, including weekends and evenings, to accommodate wedding events, site tours, and tastings.

Key Competencies

  • Luxury Mindset: An innate understanding of five-star service standards and a passion for delivering sophisticated, bespoke experiences.
  • Strategic Business Acumen: Strong financial literacy with the ability to analyze market trends, optimize food and beverage margins, and negotiate complex contracts.
  • Exceptional Communication: Impeccable verbal and written skills, with the poise and confidence to present to corporate executives and high-net-worth individuals.
  • Problem Solving & Adaptability: The ability to remain calm under pressure, think critically, and resolve complex event logistics quickly.
  • Interpersonal Savvy: Skilled at building strong relationships, collaborating across diverse hotel departments, and diffusing high-stress situations.

PHYSICAL DEMANDS:

  • Physical activities include walking and standing to a significant degree, and sitting for long periods of time. With frequent lifting or carrying of objects weighing a minimum of 20 lbs.

SALARY RANGE:

  • $83,000 - $87,000 annually
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/

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