Job Description

Job Title: Contact Center AI Engineer
Work Location: Saint Johns, FL(Onsite)

Contract duration: 12+ months Contract

Job Description:

Must have skills:

Amazone connect

LLM

Python, Lambda

Detailed Job Description:

Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.

Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.

Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.

Amazon Connect, Python, Lambda, LLM Assisted NLU7

Minimum years of experience: 10+ years

Contact Center AI Engineer

Quick Overview