Product Designer

NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with NatWest to deliver their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of NatWest, we are looking for a Product Designer for 6 month contract. The role will be based in London and follows a hybrid model, with 2 days per week in the office.

Purpose of the role:

We're looking for an experienced Product Designer to help shape the internal platforms powering our Banking-as-a-Service (BaaS) operations. You'll transform complex, data heavy workflows into intuitive user experiences, working across compliance, operations, product, and engineering teams.

What you'll do:

• Own the end-to-end design process, from discovery and journey mapping through to prototyping and delivery.
• Design workflow heavy interfaces covering KYC, AML, case management, exception handling, audit trails, and operational tooling.
• Create high fidelity designs and interactive prototypes in Figma.
• Collaborate with Product Managers, Engineers, Operations, and Compliance teams to deliver efficient, user centred solutions.
• Produce detailed developer handovers and contribute to a scalable design system.
• Lead workshops, design critiques, and stakeholder presentations.

The skills you'll need:

• Proven experience designing enterprise software, B2B platforms, or complex workflow driven applications.
• Strong ability to independently lead design within agile product squads.
• Advanced Figma skills, including design systems, component libraries, auto layout, and prototyping.
• Experience translating complex business processes into intuitive, low friction user experiences.
• Excellent communication and stakeholder management skills.
• Experience within Financial Services, FinTech, or Banking-as-a-Service (BaaS) environments.
• Knowledge of KYC, AML, Financial Crime, Risk, Compliance, or Operational Controls workflows.
• Understanding of WCAG 2.2 AA accessibility standards and inclusive design principles (beneficial)
• Familiarity with Generative AI tools and Figma plugins to accelerate discovery, design exploration, and documentation.

Next steps

There are plenty of reasons why NatWest is a great place to work in a temporary job; they are becoming a simpler Bank, which is more integrated and technology driven. You'll be helping to build a sustainable bank, committed to helping customers to succeed.

We will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business