Configuration Management Quality Assurance Analyst

Configuration Management Quality Assurance Analyst | Sterling, VA, United States | Hybrid | $86,600 - $181,800 We're hiring for a leading technology and engineering company that is dedicated to solving complex national security challenges. This organization fosters a culture of integrity and innovation, prioritizing character and a commitment to its customers' missions. The Role • Analyze, test, and verify configuration management processes to ensure consistency and reliability of information. • Identify and track program risks and action items, assessing the cost of changes. • Develop and deliver briefings and training to ensure common understanding and meet objectives. • Review and analyze compliance with process-specific standards and policies. • Utilize ServiceNow dashboards and tools to report on process status. • Recommend improvements to configuration management practices. What You'll Need • TS/SCI with polygraph clearance required. • Bachelor's degree in Computer Science, Information Technology, or equivalent experience. • 5+ years of related work experience in configuration management or quality assurance. • Strong knowledge of change management methodologies and ITSM processes, with ITIL V3 or 4 certification or training. • Excellent analytical, problem-solving, and attention to detail skills. • Proficiency in data analysis and reporting tools. What's On Offer • Flexible time off for work-life balance. • Access to robust learning resources for continuous growth. • Competitive compensation and a comprehensive benefits package, including healthcare, retirement, and wellness programs. • Opportunity to contribute to critical national security missions. Apply via Haystack today!