Sales Development Representative

Job Description
Job Description
Build a Career, Not Just Another Job
Are you outgoing, competitive, and energized by talking with people? Do you enjoy setting goals, learning new skills, and being rewarded for your performance? If so, Ironwood Insurance Agency may be the perfect place to launch your career. We are one of the fastest-growing Farmers Insurance agencies in California and are looking for an exceptional
Sales Development Representative (SDR) to join our team. This is not a typical call center position.

As an SDR, you'll become the first impression of our agency by speaking with prospective clients, identifying their insurance needs, and connecting qualified customers with our licensed insurance professionals. Your work directly impacts the growth of our agency while creating unlimited opportunities for your own professional development. No insurance experience is required. We provide comprehensive training, proven sales systems, daily coaching, and ongoing mentorship to help you become successful.

We're looking for someone who is positive, coachable, confident on the phone, and motivated by achieving goals. If you enjoy talking with people, thrive in a fast-paced environment, and want a career where your income reflects your effort, we'd love to meet you. Compensation
We believe exceptional performance deserves exceptional rewards.

This position includes

Competitive full-time base pay
$15 bonus for every qualified live transfer
Additional $35 bonus for every transfer that results in a bound policy
Uncapped performance incentives
Paid training
Career advancement opportunities
Compensation:
$39,000 base salary + uncapped bonuses
Expected first-year earnings:
$90,000-$100,000+
Top performers:
$140,000+ annually
High-performing SDRs have the opportunity to earn well above their base salary while developing skills that can lead to future positions as Licensed Insurance Producers, Commercial Specialists, Customer Success Representatives, or Sales Leaders.

At Ironwood Insurance, we don't just hire employees—we develop professionals.

Responsibilities
Responsibilities
Make outbound calls to prospective customers using company-provided leads
Build rapport and create a positive first impression for the agency
Identify customer insurance needs through meaningful conversations
Qualify prospects based on agency guidelines
Complete qualified live transfers to licensed insurance producers
Accurately document conversations and customer information in our CRM
Follow established scripts, sales processes, and compliance standards
Consistently achieve daily, weekly, and monthly performance goals
Work collaboratively with producers to maximize customer experience and agency growth
Participate in coaching sessions, sales training, and team meetings
Represent Ironwood Insurance with professionalism, integrity, and enthusiasm
Requirements
Requirements
Outstanding verbal communication and interpersonal skills
Positive attitude with a strong work ethic
Highly coachable and eager to learn
Comfortable speaking with new people throughout the day
Self-motivated and goal-oriented
Ability to remain positive and persistent when facing rejection
Strong organizational and time management skills
Basic computer proficiency and ability to learn new software quickly
Professional phone etiquette
High school diploma or equivalent required
Previous customer service, sales, retail, hospitality, recruiting, appointment setting, or call center experience is a plus—but not required
Must be authorized to work in the United States
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Career Growth Opportunities###