Business Analyst

RESPONSIBILITIES

Kforce has a client that is seeking a Business Analyst in Saint Charles, MO.

Summary

We are seeking an experienced Business Analyst to support strategic technology and business transformation initiatives. This role will focus on requirements gathering, business process analysis, testing coordination, system implementation support, and organizational change across multiple departments. The ideal candidate brings strong analytical, communication, and stakeholder management skills, with experience partnering with business and IT teams to drive process improvements and technology adoption.

Current Project Focus

This position will initially support a major CRM implementation and enterprise platform modernization effort focused on improving student-facing and administrative processes. Responsibilities will include requirements gathering, process analysis, stakeholder engagement, testing coordination, documentation, and implementation support. Following this initiative, the Business Analyst will support additional projects focused on degree audit improvements, student progress tracking, advising effectiveness, and operational efficiencies.

Key Responsibilities

• Gather, document, and validate business and functional requirements
• Analyze business processes and identify opportunities for improvement
• Document current and future-state workflows through process mapping
• Support software implementation and business transformation projects
• Conduct data analysis and develop reports, presentations, and recommendations
• Coordinate User Acceptance Testing (UAT), including test planning, execution, and defect tracking
• Partner with project managers, technical teams, and business stakeholders to ensure successful delivery
• Evaluate solutions and recommend process and technology improvements
• Support change management, stakeholder communication, and user adoption efforts
• Present findings, insights, and recommendations to leadership and project teams

REQUIREMENTS

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field preferred
• Solution-oriented mindset with strong executive presence
• Strong analytical and critical thinking skills
• Effective communicator, comfortable working with all levels of an organization
• Passion for improving processes, technology adoption, and the overall user experience
• Ability to quickly identify business challenges and improvement opportunities

Preferred Qualifications

• 7+ years of Business Analysis experience
• Experience supporting CRM, ERP, Student Information Systems, or other enterprise platform implementations
• Experience with process improvement methodologies such as Lean or Six Sigma
• Experience working on large-scale organizational change and business transformation initiatives

This is an excellent opportunity to join a highly visible transformation program and help drive meaningful business and technology improvements across the organization.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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