Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationUnion City, United States
Microsoft ExcelCRMComplianceOutreachPublic Relations
Job description
JOB PURPOSE |
| Under the direction and supervision of the Director of Government Affairs, the Government and Community Relations Manager (GCRM) is responsible for establishing and maintaining relationships with key community and government constituents in a specific assigned region in order to promote On Lok's visibility and enhance leadership. The GCRM actively engages with community stakeholders and provides timely analysis to internal stakeholders of environmental developments to maximize the effectiveness of On Lok's work with older adults and support On Lok's engagement at the local level. |
ROLES AND RESPONSIBILITIES | |
• | Represent On Lok at local and regional meetings, hosted by various public and private organizations, to enhance On Lok’s visibility and give On Lok a voice in new developments and policy agenda. |
• | Proactively engage and coordinate meetings with local elected officials and their staff to enhance visibility. Respond to inquiries from offices of local governmental officials as needed. |
• | Establish and maintain a positive relationship with key community and government partners, policy makers and other constituents. When possible, act as community resource and hold active positions on committees and work groups relevant to reaching On Lok’s strategic goals. |
• | Understand and navigate the intricacies of the healthcare community, associations, local government, and social service environment. Maintain a high level of awareness of environment trends (payor, provider, and competitor). |
• | Identify strategically important referral sources (e.g., senior health organizations, senior agencies, healthcare providers, etc.) and link those sources with enrollment team. |
• | Develop and maintain the internal relationships with On Lok enrollment, program operations, provider services, leadership, program operations, including On Lok’s 30th Street Senior Center, marketing and development teams to ensure efforts are interwoven and united. Partner closely with internal teams on outreach events, public relations opportunities, etc. |
• | Maintain systems to track participation in city and county-level policy, Government Affairs-led projects and planning activities. |
• | Monitor information released through a variety of media and other news sources to identify significant county-level activities in managed care, home and community-based health and long-term care. |
• | Analyze data, prepare reports and evaluate the effectiveness of government and community relationships activities. |
• | Ensure compliance with regulatory and statutory requirements. |
• | All other reasonably related duties as assigned. |
REQUIRED QUALIFICATIONS |
Education | ||
|---|---|---|
Education Level | Education Details | |
Bachelor's Degree | Graduate of an accredited college | |
Work Experience | ||
|---|---|---|
Experience | Experience Details | |
5 years | Diversified experience in communications, legislative advocacy or marketing, preferably in a nonprofit health care organization or with an elect official’s office. | |
Knowledge, Skills and Abilities | |
|---|---|
KSAs | |
• | Excellent written and verbal communication skills. |
• | Skilled facilitator with excellent interpersonal and analytical skills. |
• | Knowledge and experience in working with healthcare agencies and public officials, both appointed and elected. |
• | Ability to work well both independently and with others in a fast-paced nvironment. |
• | Excellent judgment and high integrity. |
• | Skilled in use and business computer applications (e.g., Word, Excel, CRM systems). |
• | This position requires local travel. |
PREFERRED QUALIFICATIONS |
Education (Preferred) | ||
|---|---|---|
Education Level | Education Details | And/Or |
Master's Degree | Political Science, Public Policy, Public Health, Communications or a related field | |
Knowledge, Skills and Abilities (Preferred) | |
|---|---|
KSAs | |
• | Non-profit advocacy experience preferred. |