Quick overview
SeniorityMid Senior
Work modeHybrid
LocationLittle Rock, United States
CRM
Job description
This Pro Sales Representative will be primarily responsible for driving and increasing Pro business sales with the assigned region while utilizing the CRM system to document sales calls and store visits. The PSR is the primary sales representative responsible for contractor sales within the region and/or market(s).
This Pro Sales Representative will service the below sales territories and will effectively manage customer relationships, store appearance, and respond to business needs promptly. This territory will support the following areas:
Lowe's Stores:
#235-Russellville, AR
#236-Conway, AR
#597-Hot Springs, AR
#1627-North Little Rock, AR
#1775-Searcy, AR
Additional stores may be added in 2027.
The Pro Sales Rep will be primarily based out of Little Rock, AR.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
The Pro Sales Representative (PSR) is responsible for growing, developing, maintaining and managing the overall relationship with regional businesses, branches of national customers and existing business accounts on behalf of Sherwin Williams Pro Sales & Lowe’s ProServices within the assigned region and/or market(s).
The PSR will be responsible for building rapport and partnering with:
- Lowe’s Pro Desks, Store Managers, Key Decision Makers (KDMs), Account Executive of Pro Services (AEPS), Market Directors and Vice Presidents of Store Operations (VPSO)
- Promoting Sherwin Williams product offerings to create new leads and strengthen existing business relationships
- Primarily responsible for working within the assigned region and/or market(s) growing, driving, and increasing Pro business sales
- Utilizing the Customer Relationship Management (CRM) system to document sales calls and store visits
- Primarily responsible for contractor sales within the region and/or market(s)
- Spending up to 60%-75% of time at the customers’ job sites and business locations, including meeting with and further developing business customer relationships
- Working collaboratively with the SW Lowe’s field sales and Lowe’s ProServices teams who support the PSR’s sales growth efforts by serving as the fulfillment center and local relationship contact for the PSR’s assigned stores
- Serving as a key partner in driving Pro sales by managing and supporting relationships and/or sales opportunities at the local level
- Collaborating directly with and actively involving the Division Director and applicable RSMs in their assigned territory on sales and service opportunities and new business leads and generation
- Working out of retail store environment/pro desk, paint department specifically, in addition to contractor site visits, including new construction settings
- Traveling within assigned region, including overnight travel, up to 85% of the time is required
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1, etc.)
- Must have high school diploma or GED
- Must have a valid unrestricted driver’s license
- At least one (1) year of experience working in retail, sales, or customer service position, or completion of a Sherwin-Williams Development Program
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Must be willing to travel as required for this position
Preferred Qualifications:
- Have a bachelor’s degree or higher
- Able to read, write, comprehend and communicate in Spanish
- Have at least three (3) years of work experience in customer service, retail, or sales
- Have working experience with Profit and Loss / Budget Management experience
- Have previous working experience in selling paint and paint-related products
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