Senior Business Analyst — Dynamics 365 / Salesforce / Azure DevOps

Job title: Senior Business Analyst — Dynamics 365 / Salesforce / Azure DevOps

Reference ID: 167843

Location / setting: Lansing, Michigan — Hybrid

Residency: CURRENT MICHIGAN RESIDENTS ONLY. Must currently reside in Michigan; relocation candidates are not considered.

Employment: Contract; W-2 and 1099 options

Pay: $70–$76/hour ($70/hour W-2; $76/hour C2C/1099)

Sponsorship: Yes

Contract duration: 2 years

Contact / applications: |

Role summary

Seeking a Senior Business Analyst to assist with the Agency Services Application Development and Support team, which supports multiple applications for the Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). This role supports application maintenance and larger projects, with a primary focus on MiLEAP. The analyst will manage work requests for operational support of web applications, gather requirements for project initiatives, and serve as liaison between technical teams and business partners. This senior role requires leadership, delegation, effective communication and requirements gathering, and the ability to lead meetings with stakeholders and technical resources.

Tasks

Facilitate meetings with the technical team and business client.

Independently lead requirements sessions and gather requirements and project specifications.

Manage project tasks, timelines, and communication between the business product owner and development team through the change-management lifecycle.

Provide management with project status reports and resource-demand projections.

Maintain the backlog and track sprints and ticket progress in Azure DevOps.

Ensure adherence to department change-management policies.

Maintain project documentation on the SharePoint site.

Work with vendors and other stakeholders.

Gather complex new-application requirements for RFPs.

Be detail-oriented and a critical thinker.

Required skills

Exposure to complex IT web applications within the past 5 years — 5+ years.

Experience liaising between a development team and project manager or business client on a software-development project — 3+ years.

Business analyst experience supporting a software-development project within the past 5 years — 3+ years.

Ability to lead meetings, conduct training and information sessions, communicate for the audience, and make oral/written reports and presentations — 3+ years.

Azure DevOps experience — 1+ years.

Highly desired skills

Knowledge of the software development lifecycle — 2+ years.

Project-management skills and related methodologies — 6+ months.

Microsoft SharePoint — 2+ years.

Salesforce Platform — 6+ months.

Microsoft Dynamics 365 — 6+ months.