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Full time
Marketing
QA

Head of Marketing Ops & Capacity Transformation

QantasSydney, Sydney🇦🇺AustraliaPosted 16 Sept 2026

Why This Role Stands Out

This leadership role offers a significant opportunity to drive strategic transformation and enhance operational efficiency within Qantas Loyalty's marketing function, leading a team to maximize campaign velocity and protect revenue streams. If you thrive on process re-engineering, optimizing workflows, and leveraging marketing technology to achieve impactful results, this hybrid position offers excellent career growth. You'll be instrumental in shaping the future of marketing operations at a renowned company, so we encourage you to apply!

Quick Overview

Seniority
Leader
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Campaign Management

Job Description

Qantas is seeking a Senior Manager, Operations Capability & Capacity to be the operational backbone of the Qantas Loyalty marketing function. You will own end-to-end workflow from Marketing Planning into Campaign Management, Media, Analytics, Creative and Production, leading a team to maximise campaign velocity.

You will oversee capacity management, traffic control and process re-engineering, driving strategic transformation across the marketing tech stack to protect revenue streams.

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