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Sales Qualification Manager

Wesley GroupLas Vegas, Nevada🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationLas Vegas, Nevada, United States
Sales OperationsSalesforceData AnalysisSlack

Job description

Lead the Qualification Specialist team at a timeshare exit company in Franklin, TN. Coach and develop employees, oversee daily operations and productivity, analyze performance trends, prepare reports, audit files, and collaborate with team captains and leadership to improve results and customer experience.

Responsibilities

  • Train and develop Qualification Specialists and create individualized growth plans.
  • Partner with Team Captains to build a collaborative, high-performing team culture.
  • Conduct employee reviews and coordinate performance improvement plans and corrective actions with HR.
  • Oversee daily team operations and ensure productivity benchmarks are met.
  • Evaluate performance, identify trends, and prepare daily, weekly, and monthly reports.
  • Audit files and handle team questions, issues, and escalations through Slack and Salesforce Chatter.

Required Skills

  • Sales team management
  • Employee coaching and development
  • Performance management
  • Productivity monitoring
  • Business reporting
  • Data analysis
  • Quality auditing
  • Salesforce
  • Slack
  • Sales operations

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