Human Resources / People Operations Manager

5K C&T Services – Confidential Search
Human Resources / People Operations Manager
Classification:
Exempt
Reports to:
CEO
Compensation:
$70,000–$75,000 annually
Work Arrangement:
In-office, Dallas–Fort Worth area
Start Date:
Immediately
About the Opportunity
5K C&T Services is conducting a confidential search on behalf of a nonprofit organization in the Dallas–Fort Worth area. Additional information regarding the organization will be shared with qualified candidates as they advance through the recruitment process.

Job Summary
The Human Resources / People Operations Manager is responsible for overseeing office operations and administering day-to-day human resources functions for the organization. This role serves as a key partner to the CEO, ensuring that people operations, workplace practices, and administrative systems support the organization’s mission, values, and compliance obligations. This position is primarily focused on human resources management, with some operational support responsibilities as needed.

Essential Duties and Responsibilities
The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully, an individual must be able to perform essential duties satisfactorily with or without reasonable accommodations.

Office & Administrative Operations
Ensure the smooth day-to-day operation of the office, including facilities, supplies, vendors, and administrative systems
Oversee office technology, records management, and workflow processes
Maintain organized and secure employee and administrative records
Coordinate office logistics, schedules, and internal communications
Identify operational issues and escalate concerns to the CEO as appropriate
Human Resources Administration
Administer HR processes including onboarding, offboarding, benefits administration, and employee records
Serve as the primary point of contact for employee questions regarding policies, benefits, and workplace procedures
Support recruitment efforts, including job postings, interview coordination, and new hire orientation
Assist managers with performance management processes, documentation, and employee development support
Coordinate training initiatives, including compliance and workplace education
Compliance & Employee Relations
Support compliance with applicable federal, state, and local employment laws and regulations
Assist with updating and implementing personnel policies and procedures
Support intake and coordination of employee concerns in partnership with leadership and external advisors, as appropriate
Promote a respectful, inclusive, and professional workplace culture aligned with the organization’s values
Leadership & Organizational Support
Partner with the CEO on people operations planning and administrative priorities
Serve as a steward of the organization’s culture by partnering with leaders and employees to foster an engaged, inclusive, and values-driven workplace
Plan and support staff meetings and internal communications
Represent the organization’s mission and values in daily operations and interactions
Core Competencies
Leadership
– Act as a role model for employees; self-motivated with a “can do” attitude and a team player
Employee Management
– Motivating, developing, and directing people as they work, identifying the best people for the job
Instruction
– Ability to teach others how to do something
Time Management
– Managing one's own time and the time of others
Critical Thinking
– Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Decision Making
– Considering the relative costs and benefits of potential actions and choosing the most appropriate one
Mathematical Reasoning
– The ability to choose the right mathematical methods or formulas to solve a problem
Monitoring
– Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Service Orientation
– Actively looking for ways to help people
Communication
– Clearly and respectfully communicate with others in order to disseminate information
Management of Material Resources
– Obtaining and seeing to the appropriate use of equipment, spaces, and materials needed to do certain work
Social Perceptiveness
– Being aware of others' reactions and understanding why they react as they do
Persuasion
– Persuading others to change their minds or behavior
Problem Sensitivity
– The ability to tell when something is wrong or is likely to go wrong.

It does not involve solving the problem, only recognizing there is a problem
Troubleshooting
– Determining causes of operating errors and deciding what to do about it
Prioritization
– Must be able to adjust to changing priorities and complete multiple projects despite interruptions
Experience and Education
Bachelor’s degree in Business Administration or Human Resources preferred
Minimum of 3 years of office management experience in the nonprofit sector
Experience with recruitment, onboarding, and training employees
Knowledge of employment laws and HR best practices
Proficiency with Microsoft Office
General knowledge of employment and safety laws and regulations
Work Environment
Indoor office setting with occasional outdoor exposure
Frequent use of computer, keyboard, and mouse
Moderate noise levels
Occasional travel (less than 20% of the time)
5K C&T Services, LLC – Confidential Search & Recruitment