Why this role stands out
As a leader at Carglass GmbH, you'll drive operational excellence in vehicle glass repair and replacement, leveraging your technical expertise and customer service skills. This hybrid role offers a fantastic opportunity to grow within a reputable company, managing a team and ensuring top-quality service delivery. You'll thrive here if you're a motivated individual with a passion for automotive excellence and strong leadership potential.
Quick overview
Job description
Operations Manager | Trier, Germany | Hybrid
This employer is a leading automotive glass repair and replacement expert in Germany, renowned for its extensive network of service centers and mobile units. Committed to exceptional quality and customer service, they are seeking a skilled individual to manage day-to-day operations and technical responsibilities at a local branch.
The Role
- Oversee the repair and replacement of vehicle glass, including calibration of driver-assistance systems.
- Manage technical and operational aspects of the branch, ensuring adherence to company standards and efficient daily planning.
- Provide excellent customer service from initial contact through to vehicle handover.
- Handle administrative tasks including invoicing, processing payments, and managing incoming orders.
- Implement quality assurance measures, manage inventory, and ensure compliance with audit standards.
What You'll Need
- Completed vocational training in a trade, with a preference for experience as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist.
- Willingness to undertake a proficiency test or already hold a certified operations manager qualification.
- A valid driver's license (Class B) and proficient German language and computer skills.
- Strong customer focus, service orientation, and excellent communication abilities.
- Ability to work independently, as part of a team, and foster collaborative relationships.
What's On Offer
- Competitive starting salary with a vocational automotive qualification.
- Additional supplements for operational management responsibilities and performance.
- Generous annual leave and potential for sabbatical options.
- Opportunities for professional development and career advancement.
Apply via Haystack today!
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