Patient Access Representative

Welcome & Intake: Gather and verify essential demographic, clinical, and insurance details to ensure smooth onboarding and accurate records in our patient database.

Smart Scheduling: Seamlessly coordinate and communicate appointment times to maximize clinical efficiency while respecting each patient's personal schedule.

Insurance Navigation: Partner with insurance providers to manage pre-certifications and prior authorizations, ensuring care proceeds without unnecessary financial delays.

Patient Guidance & Counseling: Serves as a trusted guide, walking patients and their families through pre-procedure instructions, expectations, and necessary preparations.

Proactive Problem Solving: Serve as the primary advocate for resolving scheduling or logistical questions regarding procedure dates, locations, or clinical orders.

• None Required.

• Approved Local Exception. For use with unique Union job requirements only. Remove if not for Union.