Scrum Master / Project Manager

Position Summary

We are seeking an experienced Scrum Master / Project Manager to lead the planning, execution, and delivery of strategic technology initiatives. Acting as a servant leader, this individual will champion Agile best practices, coach delivery teams, and remove impediments to help teams deliver high-quality solutions efficiently and predictably.

This role is responsible for managing project timelines, budgets, risks, dependencies, and stakeholder communications while facilitating Agile delivery processes. The ideal candidate is equally comfortable leading Scrum ceremonies, driving project governance, and collaborating with business and technology stakeholders to ensure successful outcomes and measurable business value.

Key Responsibilities

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach teams on Scrum, Kanban, Lean, and Agile best practices while fostering a culture of continuous improvement.
• Remove impediments and proactively address risks that may impact team productivity, delivery timelines, or product quality.
• Develop and manage project plans, schedules, milestones, budgets, resource allocations, and delivery roadmaps.
• Coordinate cross-functional teams including Product, Engineering, Quality Assurance, Architecture, Operations, and business stakeholders.
• Manage project scope, risks, issues, dependencies, and change requests to ensure successful delivery.
• Facilitate release planning and delivery governance across multiple projects and workstreams.
• Provide executive-level status reporting, including project health, milestones, risks, budget status, and key decisions.
• Establish and monitor delivery metrics and KPIs such as sprint velocity, burndown trends, release predictability, cycle time, and team capacity.
• Drive alignment between business objectives and technology execution to ensure strategic initiatives deliver expected outcomes.
• Support organizational Agile maturity through coaching, mentoring, and process improvements.

Expectations

• Full-time contract engagement supporting strategic technology and business initiatives.
• Collaborate effectively with cross-functional teams in a hybrid or onsite work environment, based on organizational requirements.
• Primarily standard business hours with occasional flexibility required to support critical project milestones, releases, or production activities.
• May partner with geographically distributed teams and stakeholders across multiple time zones.
• Maintain adherence to organizational governance, compliance, security, and project management standards.
• Provide regular communication and transparency regarding project status, risks, dependencies, and delivery outcomes.

Years of Experience

• 5+ years of experience as a Scrum Master, Project Manager, Agile Project Manager, or Agile Program Manager.
• Proven experience leading software development and technology-driven projects within Agile environments.

Required Qualifications (Non-Negotiable)

Top 3 Must-Haves

• 5+ years of experience as a Scrum Master, Project Manager, or Agile Program Manager leading software development projects in Agile environments.
• Deep expertise with Agile frameworks including Scrum, Kanban, SAFe, or similar methodologies.
• Hands-on experience utilizing Jira, Confluence, Azure DevOps, or comparable Agile project management tools.

Additional Requirements

• Strong understanding of the Software Development Lifecycle (SDLC), release management, and product delivery processes.
• Experience managing project scope, resources, budgets, schedules, and stakeholder expectations.
• Demonstrated ability to identify, manage, and mitigate project risks and dependencies.
• Excellent communication, facilitation, presentation, and stakeholder management skills.
• Ability to work effectively with both technical and non-technical teams and leadership audiences.
• Strong organizational, problem-solving, and decision-making capabilities.

Preferred Qualifications

• Experience leading cloud migration, digital transformation, enterprise platform modernization, mobile application, web application, or data and analytics initiatives.
• Experience supporting multiple Agile teams and complex cross-functional programs.
• Experience managing distributed, remote, or offshore delivery teams.
• Familiarity with Agile portfolio management, program governance, and scaled Agile environments.
• Experience within highly regulated or large enterprise environments.

Education & Certifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field, or equivalent professional experience.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMI-ACP, SAFe Agilist, or equivalent Agile certification preferred.
• PMP certification is considered a plus.
• Additional Agile coaching, program management, or leadership certifications are desirable.

Preferred Industry Experience

Experience in one or more of the following industries is preferred:

• Retail
• E-Commerce
• Consumer Products
• Financial Services
• Healthcare
• Telecommunications
• Technology
• Logistics & Supply Chain
• Manufacturing
• Energy & Utilities

This version removes all client-specific references while broadening the appeal to candidates with enterprise Agile delivery experience across multiple industries. It should work well across most technology-focused contract and consulting engagements.