Quick overview
Job description
About the Role
Join a team delivering voice AI solutions for enterprise customers. You will work closely with customer teams to turn requirements into production-ready systems and share insights that help improve the platform.
What You'll Do
Lead customer projects from prototyping through production, clearly communicating progress, risks, and blockers.
Build and integrate voice AI solutions, using effective LLM prompting techniques.
Develop full-stack integrations with enterprise tools such as CRMs, ERPs, and scheduling systems.
Partner with sales and customer teams to gather requirements, create demos, and present system designs.
Turn repeatable implementation patterns into reusable tools and platform components.
Share customer feedback and practical recommendations with product and go-to-market teams.
What We're Looking For
At least 5 years of experience in customer-facing technical roles, such as forward deployed engineering, solutions engineering, technical product management, or founding a company.
Experience at venture-backed startups or a strong record of growth in a larger technology organization.
Production software engineering experience and a solid understanding of distributed systems.
Hands-on experience with React, Node.js, JavaScript, Python, and AWS.
Experience delivering complex projects and collaborating effectively with customers and cross-functional teams.
Strong communication, ownership, and comfort proposing improvements in a fast-paced environment.
Voice AI experience or senior-level engineering experience is valued.
A degree in computer science, computer engineering, electrical engineering, or comparable technical experience.
Compensation & Benefits
Base salary: $215,000 to $290,000 annually. Visa sponsorship is available.
Location
On-site in Redwood City, California.