Why This Role Stands Out
This role offers a fantastic opportunity to contribute to a renowned entertainment company, developing essential operational and guest service skills in a dynamic environment. You'll thrive here if you're a proactive team player with a passion for creating positive guest experiences and enjoy a hybrid work setting. Apply today to join a team dedicated to delivering memorable fun!
Quick Overview
Job Description
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team!
What you get to do:
As a Park Area Ambassador responsible for restrooms and pathways, you’ll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:
Maintain cleanliness of restroom/park areas
Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
Stock restroom supplies
Maintain/organize storage closet
Notify leadership of any supplies needed
Report any concerns or repair needs in restroom facilities
Sweep debris from pathways while scanning landscape for trash
Maintain hand washing stations
Change trash bags
Ensure safe and efficient line speed and crowd flow through stadiums
Interact with guests and answer guest questions
Complete opening and closing procedures
Direct guests to attractions
Assist with park emergencies, including inclement weather
Perform other duties as assigned
What it takes to succeed:
Must be at least 18 years old
Strong team player
Commitment to exceptional guest service
Strong communication, interpersonal and multi-tasking skills
Ability to pass all necessary training
Ability to remain calm, troubleshoot and make quick decisions in stressful situations
Ability to thrive in a fast-paced environment
Ability to stand and walk for entire shift
Ability to climb on ladders, stadium steps, and uneven surfaces
Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
Ability to train on and properly use protective gear
Comfortable working around water and animals
Must be able to work indoors/outdoors in all weather conditions
Scheduling flexibility
Valid state driver’s license preferred
Bilingual skills highly desirable
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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