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Recently postedFull timeManufacturing

Service Technician I

Securitas TechnologyGranby, CT🇺🇸United States

Why this role stands out

This Service Technician I role offers a fantastic opportunity to develop your technical expertise within a globally recognized leader in security solutions, where you'll play a vital role in ensuring client system performance. You'll thrive here if you enjoy hands-on problem-solving and contributing to a safer world. Securitas Technology is a great place to grow your career and make a real impact.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationGranby, CT, United States

Job description

Service Technician I | Granby, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a team of over 13,000 professionals across 40 countries, they focus on making the world a safer place. They offer a comprehensive ecosystem of health, safety, and security solutions powered by innovative technology and deep expertise.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications through a digital change control tracking system.
  • Produce technical documentation for both technical and non-technical audiences.

What You'll Need

  • High School diploma or equivalent.
  • C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.

What's On Offer

  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid training, vacation, holiday, and sick time, along with educational assistance.
  • Company vehicle, laptop, and cell phone provided for work-related use.

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