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Full time
Operations & Project Management
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Client Support Team Lead - ITSM & Service Delivery

Atturra LimitedSydney, Sydney🇦🇺AustraliaPosted 10 Sept 2026

Why This Role Stands Out

As Client Support Team Lead at Atturra Limited, you'll drive service excellence and mentor a high-performing team, offering hybrid flexibility and significant opportunities for professional growth within a reputable organization. This role is perfect for an experienced ITIL practitioner with strong leadership skills who thrives on improving service delivery and ensuring client satisfaction. Embrace this chance to make a real impact and advance your career!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Continuous Improvement

Job Description

Atturra Limited is seeking a Client Support Team Lead to steer day-to-day Service Desk operations across managed services for multiple customers in Australia. You will mentor analysts, guide incident resolutions, and drive service quality, governance, and continuous improvement.

The role requires a proven track record in ITIL-based service management, strong communication with stakeholders, and the ability to manage high pressure environments.

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