Product Owner-SPM/Servicenow

Position: #1

SPM Capability Lead / Product Owner

Hybrid Kansas City, MO (Preferred) or Raleigh, NC
6 months, Contract to Hire (CTH)

Position Summary

Client is seeking an experienced ITSM & Employee Experience Capability Owner / Product Owner to lead the strategy, roadmap, adoption, and ongoing maturity of the organization's ServiceNow-based ITSM and Employee Experience capabilities.

This role will serve as the primary owner and advocate for the platform, partnering with business and technology stakeholders to drive continuous improvement, governance, and user adoption. The ideal candidate is a strong communicator and relationship builder who can connect technology investments to business value, bring stakeholders along on the journey, and advance the maturity of established capabilities across the enterprise.

This is primarily a product ownership and capability leadership role rather than a technical administration position. The successful candidate will own the roadmap, backlog, enhancement prioritization, and capability vision while maintaining a basic level of hands-on platform involvement when needed.

Position#2

SPM Capability Lead / Product Owner

Hybrid Kansas City, MO (Preferred) or Raleigh, NC
6 months, Contract to Hire (CTH)

Only W2 Consultants

Position Overview

Client is seeking an experienced SPM Capability Lead / Product Owner to own and drive the evolution of the organization's Strategic Portfolio Management (SPM) capability. This individual will serve as the strategic leader and product owner responsible for advancing SPM maturity, maximizing business value, and driving adoption across the enterprise.

The ideal candidate combines deep Strategic Portfolio Management expertise with strong product ownership, stakeholder engagement, and organizational change management capabilities. This role requires a self-starter who can influence without authority, communicate a compelling vision, and help stakeholders understand how SPM enables better investment decisions, resource allocation, portfolio visibility, and delivery outcomes.