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Confluence Admin/Designer

Lumen Solutions Group Inc.United States🇺🇸United StatesPosted 22 Jul 2026

Why This Role Stands Out

This remote, 6-month contract role offers a fantastic opportunity to shape knowledge management at a growing technology consulting firm by designing and migrating content to Confluence Cloud. You'll thrive here if you have a knack for content organization and a passion for building user-friendly knowledge bases, especially with healthcare payer experience. Apply now to make a significant impact and further develop your skills in this dynamic project!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Company Description
Lumen SolutionsGroupInc. is a technology consulting Services Company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, EnterpriseTransformation.

Job Title: Confluence Admin/Designer
Location: 100% Remote
Duration: 6-Month Contract (Potential Extension)

Job Summary
We are seeking an experienced Confluence Designer to support a large-scale Knowledge Management migration initiative. This role is focused on designing and building content within Confluence Cloud, migrating existing documentation from a legacy knowledge management platform into Confluence.
The ideal candidate will have hands-on experience creating and organizing Confluence pages, using templates, macros, and page hierarchies to build user-friendly knowledge bases. This is not a Confluence Administrator rolethe primary focus is on page creation, content organization, and documentation migration.
Candidates with healthcare payer or healthcare claims experience are strongly preferred.

Key Responsibilities
  • Design, build, and maintain knowledge management pages in Confluence Cloud.
  • Migrate documentation from legacy knowledge management systems into Confluence.
  • Convert and organize content from Microsoft Word, Excel, and PDF documents into well-structured Confluence pages.
  • Create page hierarchies, navigation structures, templates, macros, and reusable content.
  • Format and publish knowledge articles, standard operating procedures (SOPs), job aids, manuals, alerts, and other business documentation.
  • Ensure migrated content is accurate, organized, searchable, and easy to navigate.
  • Collaborate with business stakeholders and subject matter experts to validate and organize documentation.
  • Support ongoing knowledge management initiatives and documentation improvements.
  • Follow Confluence best practices for page structure, formatting, and content organization.

Required Qualifications
  • Bachelor''s degree in Communication, Instructional Design, Education, Technology, or a related field.
    • OR an additional 4 years of relevant experience in lieu of a degree.
  • 3+ years of hands-on experience designing and building pages in Confluence.
  • Strong experience with Confluence Cloud.
  • Experience creating page layouts, templates, macros, attachments, and page hierarchies.
  • Experience migrating documentation from legacy systems or document repositories into Confluence.
  • Strong documentation, organizational, and content management skills.
  • Experience working with Microsoft Word, Excel, and PDF documents.
  • Excellent written and verbal communication skills.
  • Ability to work independently in a remote environment while managing multiple priorities.

Preferred Qualifications
  • Experience in the healthcare payer, health insurance, or healthcare claims domain.
  • Knowledge of Facets or other healthcare claims platforms.
  • Experience with the Refined plugin for Confluence.
  • Experience supporting enterprise Knowledge Management initiatives.
  • Experience working with Learning Management Systems (LMS).
  • Familiarity with Atlassian tools and Confluence best practices.

Lumen SolutionsGroup Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Skills

Confluence
Instructional Design
LMS
Microsoft Word

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