Business Analyst with Complaints/Estates

XPT Software Australia Pty Ltd Contract

Business Analyst with Complaints/Estates

Sydney, Australia Posted on 09/15/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

• Snr BA Complaints (BusinessAnalyst responsible for evaluating downstream impacts of UNITEtransformation initiatives to the Complaints business in CustomerProduction and Support. Defines business requirements, supports Agiledelivery teams, and drives business readiness through impact assessments,process design, SOP updates, training, communications, UAT, BPIV, andchange management activities).