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Full timeOperations & Project Management

Business Analyst

XPT Software Australia Pty LtdMelbourne, Melbourne🇦🇺Australia

Why this role stands out

This on-site Business Analyst role with XPT Software Australia offers a fantastic opportunity to hone your skills within a reputable global company serving diverse top-tier clients. You'll thrive if you have at least three years of experience in process design and strong ServiceNow knowledge, allowing you to make a significant impact on critical projects. Apply now to join their dynamic team in Sydney or Melbourne!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationMelbourne, Melbourne, Australia
Agile

Job description

XPT Software Australia Pty Ltd Contract

Business Analyst

Melbourne, Australia Posted on 07/25/2025

  • XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  • XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  • We have 120+technocrats in Australia working at our clientlocations.
  • XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  • We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description Job Role

Business Analyst (Telecom Domain)

Location

Sydney & Melbourne

Job Responsibilities
  • Captures business and user requirements (as stories for agile shops)
  • Ensures requirements are understood, developed, tested, and delivered to specification
  • Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements
  • Represents project stakeholders throughout planning, development, and release processes
  • Works with the platform team to develop release estimates
  • Supports the testing effort
  • Works with stakeholders to drive adoption
  • Define processes across Customer/IT/Employee workflows.
  • Fluent in both written and spoken English
  • Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
  • Must have strong ServiceNow technical knowledge

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