Quick overview
Job description
Must be able to work on site in California at a Howmet Fastener facility in either Torrance, Carson, Fullerton, or City of Industry
Understand inventory management & other JIT / Min-Max / Logistics programs.
Administer/ review customer orders/ blanket orders, re: price, quantity, delivery, terms, conditions, etc.
Perform customer service, resolve routine and more complex customers issues
Downloads customers’ web-based/other demand & inventory data daily/as necessary.
Review customer demand & inventory data daily/as necessary to release customer orders for shipping to manage customer demand and inventory levels.
Decide/ assist/ advise other team members on quantity allocation to multiple customers when AFS inventory is insufficient to meet customers’ expectations.
Negotiate deliveries with internal suppliers and external customers as necessary. Analyze/understand customer demand/requirements, contractual commitments, customer specifications, and other data to assist in improving logistics program activities.
Coordinate/negotiate with other functions (shipping, warehouse, manufacturing sites, IS, purchasing and QA) to provide response to customer.
Discuss and negotiate with customers re: customer demand, forecasts, inventory requirements, and inventory levels. Identify fluctuation in consumptions and seek explanations/resolutions.
Coordinate follow-up between customer and manufacturing sites to better support customer needs.
Advise customers about schedule changes.
Coordinate RMAs and CERs to resolve discrepancies as necessary.
Analyze and recommend improvements for inbound and outbound product flows, inventory movement, inventory levels, product consolidation and shipment (multiple facilities, between facilities, to customer as appropriate/necessary).
Contribute to process/ methodology/ work practices improvement. Strong involvement in the execution and completion of the projects.
Provide input to the forecast management groups to help in the creation of appropriate production order runs.
Assist with other demand management activities as directed.
Meet with customers on or off site as required.
Basic Qualifications:
High School Diploma or Equivalent
5-year related experience in purchasing, logistics and customer service.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Additional Requirements:
Must be able to work on site in California at a Howmet Fastener facility in either Torrance, Carson, Fullerton, or City of Industry
Preferred Skills
Familiarity with fastener industry part numbers and general manufacturing terminology.
Requires excellent negotiation skills.
Excellent written and oral communication skills.
Knowledge of Oracle Applications, Word, Intermediate Excel, COP/ QAD, Oracle, GCS, Workbench, web- based applications experience.
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