Quick overview
Job description
Title: Data Center Technician (L2)
Location: Reno, NV (100% Onsite)
Duration: 4.4 months (approx.)
Shift: Night Shift, 8:00 PM – 7:00 AM
Work Schedule: 4 days per week, with a 1-hour lunch break and 10 working hours per shift. The schedule will be either Sunday–Wednesday or Wednesday–Saturday.
Top Required Skills
- Hands-on data center experience, including rack and stack of servers and network equipment.
- Server and network cabling, including cable replacement, rerouting, and connectivity validation.
- Server hardware installation and replacement, including RAM, CPU, and other components.
- Experience configuring and accessing server management interfaces such as iLO and iDRAC.
- Basic operating system administration and troubleshooting in Windows and/or Linux.
Job Description and Responsibilities
- Collaborate with network administrators to troubleshoot server-related issues, including cable replacement or rerouting, optics replacement on server and switch ports, and installation of upgraded hardware components.
- Perform temporary rack-and-stack activities and cable servers or switches to enable remote access, configuration, and validation by network administrators.
- Provide hands-on technical support to network administrators for ad hoc requests involving servers and network switches.
- Coordinate the procurement of replacement hardware components, install replacement parts, and arrange return shipments of defective hardware to vendors.
- Cable servers and network devices according to approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
- Diagnose and troubleshoot server hardware issues, identify potential root causes, and work with remote network or system administrators to resolve problems.
- Perform server firmware upgrades in accordance with approved procedures and maintain systems at the required firmware versions.
- Configure server IP addresses and default access credentials according to established standards and procedures.
- Conduct physical inspections and audits of servers, hardware components, and consumables to maintain accurate equipment inventory records.
Experience Required: 4+ years
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