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Full time
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Senior ServiceNow Functional Lead - Platform Governance

Sydney WaterSydney, Sydney🇦🇺AustraliaPosted 23 Sept 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to shape the future of a critical platform, driving innovation and best practices within a highly reputable organization. You'll thrive here if you're a seasoned ServiceNow professional passionate about governance, stakeholder collaboration, and mentoring teams to deliver impactful, scalable solutions. Apply now to make a significant contribution and advance your career in a supportive environment.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia

Job Description

Sydney Water seeks an experienced ServiceNow Functional Lead to guide the design, governance and delivery of our Developer/B2B Platform, aligning with the Digital Strategy and architectural standards. You will partner with stakeholders, solution architects and SI partners to maximise out-of-the-box capabilities while driving platform adoption.

You will lead across PSDS/CSM implementations, own end-to-end IT delivery, and mentor delivery teams to ensure scalable, compliant solutions that meet

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