Office Manager

Benefits and Perks:

• Our Office Manager position offers competitive pay based on your experience, but more importantly we are looking for someone to advance in their career at Pluckers as we continue to grow.
• Our health insurance is among the best in the industry and we cover 100% of health, dental and vision for corporate office employees.
• 15 paid vacation/personal days off every year, plus paid holidays!
• Free meals at Pluckers – a $650 value each quarter!
• An invitation to our annual parties including a first-class trip every January to New Orleans, Miami or Las Vegas.

About Us:

Pluckers is a 35-unit restaurant chain based in Texas. We plan to continue to aggressively grow in Texas and throughout the Unites States over the coming years. We are based in Austin and have been named the Best Restaurant to Work for three times and have finished in the Top 25 Businesses Overall to Work for by the Austin Business Journal.

We are looking for a dynamic Office Manager. This position will work closely with and report directly to the VP of Accounting & Finance. This position performs routine clerical, secretarial and administrative work in answering telephones, providing excellent customer service, data processing and various office projects.

Responsibilities:

• Manage day-to-day office operations, including ordering supplies, equipment maintenance, mail distribution and maintaining overall office appearance.
• Professionally greet and check in visitors to the corporate office and manage incoming calls by directing them to the appropriate parties.
• Manage guest incident reporting and collaborate with different departments and with insurance companies to ensure timely resolution.
• Manage guest relations for phone call complaints, comment cards, Toast and Door Dash.
• Manage all company-related bird card administration.
• Support owners and VP with executive-level administrative tasks and projects, always ensuring confidentiality.

Requirements:

• Bachelor's degree, and 5 years of related experience and/or training; or equivalent combination of education and experience in a retail/restaurant environment preferred.
• Minimum of 5 year’s experience in office management.
• Advanced knowledge of Microsoft Suite including Excel, Outlook, Word, and Teams.
• A committed team player, detail oriented and highly organized.
• Ability to effectively communicate information to employees and management.
• Ability to multi-task and adhere to tight deadlines.
• Self-motivated and self-disciplined. Able to work independently with minimal supervision.
• Ability to maintain a high level of confidentiality.

Hours and Work Environment:

• Full-time, additional hours required during peak and busy seasons.
• Position will be based 100% in our corporate office in downtown Austin. **This is not a remote position**

Salary: $60,000- $70,000/yr depending on experience