Inside Sales Coordinator

Benefits

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Compensation
Base Salary:

$55,000-$60,000 annually
On-Target Earnings (OTE):

$80,000-$85,000 annually
Base Salary + Uncapped Commission

Guide Homeowners Through Restoration with Confidence

When disaster strikes, homeowners need more than a contractor—they need a trusted advisor.
At SERVPRO Team Wall, our Inside Sales Coordinator (internally referred to as our Residential Account Managers) serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process to coordinating with production teams and ensuring an exceptional customer experience, you'll help families navigate one of the most stressful events of their lives.
This is an ideal opportunity for someone who enjoys relationship building, problem solving, project coordination, and helping customers make informed decisions.

This is an in-office position, based out of Sparks/Glencoe MD.

What You'll Do
Manage residential restoration and reconstruction opportunities from estimate through project completion
Deliver and explain estimates to homeowners
Follow up with customers and help convert opportunities into sold projects
Coordinate with operations, estimating, construction, insurance adjusters, and accounting
Provide proactive project updates and exceptional customer communication
Resolve issues quickly while advocating for both the customer and the company
Maintain accurate documentation within company systems
Build long-term relationships that create outstanding customer experiences
What We're Looking For
We're looking for someone who is:
An exceptional communicator
Highly organized and detail-oriented
Customer-focused and relationship-driven
Solution-oriented and proactive
Able to manage multiple priorities in a fast-paced environment
Professional, accountable, and dependable
Adaptable; receptive to training and coaching
Preferred Experience
Experience in one or more of the following is preferred:
Restoration
Residential construction
Insurance claims
Property management
Account management
Customer success
Project coordination
Home improvement or consultative sales
Why Join SERVPRO Team Wall?

Competitive compensation plus performance incentives
Career growth opportunities
Ongoing professional development
Collaborative, team-first culture
Opportunity to make a meaningful impact on customers during difficult times
If you enjoy helping people, building relationships, and seeing projects through to successful completion, we'd love to hear from you. Apply today and help homeowners restore more than their property—you'll help restore their peace of mind.