Senior Program Coordinator

Responsible for managing student records for over 800 medical students from matriculation, through academic progression and graduation. Designs, oversees, and maintains the department’s record-keeping strategies and processes for tracking academic progress in compliance with LCME accreditation standards. Ensures all school- and LCME-required documentation is maintained. Works with other department staff to make sure student files are updated consistently and accurately and provides systems training as necessary.

Primary contact for information management for the School of Medicine’s MD program, serving as the liaison between the MD program and students, faculty, other departments and the university. Manages the enrollment process and registration for required and elective courses and offerings. Works with faculty to develop elective offerings. Communicates deficiencies and intervention strategies to students and administrators. Reports as necessary on student enrollment and academic performance to university, school, and program leadership.

• Ability to manage large data collection and tracking systems and oversee and coordinate with others in shared programs
• Ability to design and implement new strategies for data tracking and reporting
• Ability to explain complex standards and policies clearly to students, faculty and other administrative staff
• Excellent facility with all Microsoft Office products.  Experience with, or willingness and ability to learn software required by the position (such as Docushare, eMedley, Banner, etc.)
• Excellent oral, written, and interpersonal communication skills, as well as the ability to interact effectively and courteously with students, staff, faculty, and administrators.
• Excellent organizational skills and extreme attention to detail
• Ability to handle sensitive personal or academic information with discretion and confidentiality
  

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree and one year of relevant work experience
  or
• High school diploma or equivalent and 5 years of directly related work experience.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree
• Experience in an academic environment, preferably in a medical school setting
• Experience with and deep knowledge of Banner and eMedley
• Understanding of privacy laws for academic settings