Projektkoordinator Gewährleistungsmanagement (m/w/d)

Project Coordinator Warranty Management (m/f/d) | Kassel, Germany | Hybrid
The employer is a leading systems house in Europe's defense industry, developing, manufacturing, and supporting a diverse product portfolio including combat vehicles, artillery systems, and military bridging solutions. This organisation prides itself on combining innovation with tradition and extensive experience, offering highly engaging and complex tasks within a collaborative environment. They are a well-established entity within the European land systems sector.

• *The Role**
• Define warranty management processes in collaboration with customers and subcontractors for seamless execution.
• Review contractual warranty claims from national and international clients, as well as subcontractor terms.
• Coordinate closely with on-site service teams for defect analysis and spare parts procurement.
• Manage component flow, including new parts and defective units, from customer to subcontractor.
• Independently prepare statements with decisions and justifications for the approval or rejection of warranty claims.
• Confidently lead negotiations on disputed warranty matters.
• Manage internal and external communications for escalated issues within your area of responsibility.

• *What You'll Need**
• A degree in Industrial Engineering or Business Administration, or a commercial apprenticeship with extensive experience in project management, process management, and order processing.
• Strong knowledge of ERP systems (SAP) and CAQ systems like Babtec.
• Fluent proficiency in German and English is essential.
• Proficient in MS Office Suite (Word, PowerPoint, Excel).

• *What's On Offer**
• A secure employment with attractive remuneration.
• Opportunities for professional development and career progression.
• Flexible working hours and ample vacation time.

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