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Global Service Desk Lead - AI-Driven Transformation

Credit CorpAustralia🇦🇺AustraliaPosted 1 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Australia

Job Description

Credit Corp is seeking a Service Desk Manager to lead our global Service Desk during a major ITSM and AI transformation. You'll drive automation, self-service capabilities and a high-caliber employee technology experience across multiple regions including Australia, the United States and the Philippines.

Reporting to the Head of Infrastructure, you will shape governance, elevate service maturity, and partner with business leaders to deliver measurable improvements in service performance and

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