Regional General Adj - GTS

📣 We're Hiring: Regional General Adjuster
🚀 Business Segment: Global Technical Services
✅ Why Join Crawford & Company?
💼 Excellent Crawford Benefits That Empower Financial, Physical, And Mental Wellness
💰 Generous Employee Referral Bonus Program
🛍️ Access To Multiple Employee Discounts
🔍 Role Overview:
✅ Resolves complex commercial property losses generally in excess of $100,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants, or public adjusters representing the insured, and presenting evidence in legal proceedings.
✅ Handles a variety of Regional General Adjuster responsibilities, including direct loss assignment handling, assisting branch offices and Technical Services with loss handling activities, providing catastrophe claims assistance, and managing designated accounts.
✅ Provides peer review and technical guidance on assignments handled by other staff, helping ensure claim quality, consistency, and adherence to best practices.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.

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