Quick overview
Job description
What you'll do:
- Point of contact for client for low/mid complexity work that has been kicked off and is in motion at the agency
- Solicit client direction and input; manage client expectations
- Supports the organization and prioritization of work across client responsibilities
- Consultative approach able to identify and mitigate project risks before they become issues
- Ability to synthesize client interactions into actionable direction
- Deliver high quality work that exceeds client expectations
- Financial management including pricing, budget management, reconciliation, billing, and the ability to effectively communicate financial status/risks/mitigation plans to client
- Actively partner with Account, Creative, Finance, Strategy and Technology to establish project approach and pull through the work from job activation to end delivery
- Work closely with Account partners to clearly define and activate project work
- Serve as organization hub for assigned clients and project work
- Manage daily hot sheets, facilitate flow of project work, partner closely with resource management to align staff to the work
- Facilitate efficient communication across the agency team including capturing meeting notes and outlining next steps as required
- Create and manage project timelines and resource assignments
- Developing decision maker and problem solver. Expanding ability to set direction for the team based on good, consistent decision making
- Expanding financial management responsibilities including scoping/estimating work, budget management and supporting other agency financial processes
- Prepare/support and lead client submissions
- Ability to lead the scoping and estimation of low/mid complexity work
- Monitors and assigns tasks to internal project team
- Ability to run client and team meetings
- Accountable for delivering revenue in the month projected
- Works closely with their account management counterpart to ensure accurate financial projections.
About you:
- 1 year of relevant experience, agency/pharma setting preferred
- Ability to work well with cross functional teams
- Extreme attention to detail
- Excellent written and verbal communication skills
- Client facing abilities
- Solid presentation skills
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