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Service Insights & Continual Improvement Lead

Infosys LimitedSydney, Sydney🇦🇺AustraliaPosted 19 Aug 2026

Why This Role Stands Out

This hybrid role at Infosys offers a fantastic opportunity to leverage your analytical skills in a dynamic environment, driving impactful improvements and gaining valuable experience in service management. You'll thrive here if you're passionate about transforming data into actionable insights and collaborating with diverse teams to enhance service performance, all while enjoying competitive compensation and flexible work arrangements. Don't miss out on the chance to grow your career with a leading global company!

Quick Overview

Salary
A$108.6k - A$119.9k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia

Job Description

Infosys Limited in Sydney seeks a Service Reporting and Continual Service Lead to produce and govern service performance reporting and drive continual service improvement across IT services, suppliers and operations. The role partners with Service Level Management, Service Owners, and delivery teams to convert data into actionable insights.

The position offers hybrid working arrangements and a salary range of AUD 108,571-119,893 gross annually, with potential enhancements based on internal

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