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Product Manager - Onboarding

BILLUnited States🇺🇸United States

Quick overview

Salary$100.2k - $141.5k/yr
SeniorityMid Senior
Work modeHybrid
LocationUnited States, United States
OnboardingScrumCustomer SuccessDiversity & InclusionGenerative AIYouTube

Job description

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company
Join BILL as a Product Manager and help improve how small and midsize businesses sign up for, get started with, and gain value from the BILL platform. As an integral member of the Onboarding team, you will own features within the onboarding experience, working with a squad of engineers and designers and with guidance from senior product leaders.

You will use product analytics and customer feedback to improve activation, conversion, and early retention in the first 90 days. Partnering with Design, Engineering, Analytics, Marketing, and Customer Success, you will deliver onboarding features that help small and midsize businesses manage payments and financial operations with confidence.

Responsibilities:

  • Own features within AP onboarding, working independently with your squad to develop, launch, and maintain them.
  • Draft goals and success metrics for your features, and share regular status updates on progress and risks with stakeholders.
  • Write product requirements and drive scrum activities with Engineering, including scoping, dependency tracking, and delivery of medium-sized features.
  • Partner with UX/UI designers and researchers to shape intuitive onboarding experiences.
  • Work with Analytics and product leaders to set metric goals, form data-driven hypotheses, and justify prioritization.
  • Collaborate with Marketing, Sales, and Customer Success on launches and go-to-market readiness.
  • Contribute to the team roadmap, aligned with broader AP, AR, and accountant experience goals.
  • Advocate for customer needs throughout the product development process.

We'd love to chat if you have:

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
  • 1 to 2 years of product management experience.
  • Experience owning a feature and working with an engineering and design squad to ship it.
  • Experience using data and customer feedback to make product decisions.
  • Clear communication and collaboration skills, with the ability to work across design, engineering, and go-to-market teams.

Desired Qualifications:

  • Experience with B2B products.
  • Experience in the financial technology (FinTech) industry.
  • Exposure to onboarding, activation, or growth funnels.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County
$117,900—$141,500 USD
Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts
$106,100—$127,400 USD
Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania
$100,200—$120,300 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

  • BILL covers the majority of your medical, dental, and vision premiums, and that includes your dependents.
  • HSA & FSA accounts
  • Life Insurnace, Long & Short-term disability coverage
  • Mental Wellbeing & Employee Assistance Program (EAP)
  • 10 company holidays, 2 floating holidays and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Employee recognition and referral programs
  • and much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.