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Engineer III

Infinite Computer Solutions (ICS)Plano, TX🇺🇸United States

Why this role stands out

Step into this high-impact Engineer III role at Infinite Computer Solutions, where you will leverage your expertise in ServiceNow and Power BI to drive data-driven decision-making within a collaborative, growth-oriented team. You will thrive here if you are a seasoned problem-solver who enjoys building automated reporting solutions and thrives in a flexible hybrid environment that balances professional autonomy with team synergy. Apply today to advance your career and make a tangible difference in enterprise-level engineering operations.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationPlano, TX, United States

Job description

We're seeking for an Engineer III for our direct client. Please review the below job Description and revert with your interest for the same.

Job details:

Role: Engineer III

Location: Reston, VA / Plano, TX (Hybrid-onsite 3 days a week)

Duration: 6+ months

Overall Years of Exp: 10+ Years

Client is looking for candidates who have experience with integrating Power BI along with ServiceNow and Intune or Workspace One

Priority skills:

  • Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
  • Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
  • Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
  • Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
  • Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
  • Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
  • Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks

Secondary skills:

  • Experience supporting, using technology Omnissa Workspace ONE, Microsoft Intune
  • Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
  • Monitor system performance, compliance and logging/monitoring
  • Collaborate with engineering teams to resolve incidents based on log data
  • Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
  • Troubleshooting methodology skills
  • Must be able to document incidents and problem resolutions carefully and accurately
  • Experience with change management concepts, tools and implementations preferred

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