ENM Premium Technical Specialist

XPT Software Australia Pty Ltd Contract

ENM Premium Technical Specialist

Sydney , Melbourne , Brisbane , Perth, Australia Posted on 07/20/2026

• Country Australia

About Us

AboutXPT

• XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
• XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains.
• We have 120+ technocrats in Australia working at our client locations.
• XPT Software Australia is part of group companies which has global presence across India & Europe.
• We have served 100+ clients globally, fulfilling their onsite-offshore needs.

Job Description

Must Have Skills:

• Australian Citizens holding an active NV1 security clearance or higher.
• At least 3 years of experience in customer-facing technical support roles, preferably within a NOC, managed services, or similar operational setting.
• Proven experience with technologies from leading vendors including Cisco, Juniper, Palo Alto, Meraki, VMware, Netscaler, Fortigate, Velocloud, Solarwinds, ServiceCentral, Magpie, Splunk, and Merge.
• Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences.
• Excellent customer-facing skills, with a professional, empathetic, and solutions-oriented approach to every interaction.

Nice to Have Skills:

• Experience in Telco/ISP and Australian public sector environments is highly valued, particularly with knowledge of security and compliance frameworks.
• Exposure to network automation (Python, Ansible), cloud networking (AWS, Azure, GCP), and enterprise-scale network transformation or migration projects will be a strong advantage.

Detailed Job Description: Tobe shared with this file.

Minimum Years of Experience: 3 Years

Certifications Needed: CCNP, JNCIP, Fortinet NSE, or ITIL Foundation