Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationRobstown, United States
Customer SuccessTechnical SupportTelematics
Job description
What to Expect in the Role:
- Install, configure, and support John Deere AMS equipment and software.
- Troubleshoot GPS guidance systems, displays, receivers, rate controllers, and telematics solutions.
- Assist customers with John Deere Operations Center, wireless data transfer, machine connectivity, and precision agriculture applications.
- Provide onsite and remote technical support for guidance and machine automation systems.
- Deliver customer training on AMS products, software, and best practices.
- Support sales staff by demonstrating AMS technologies and identifying customer opportunities.
- Maintain current knowledge of John Deere precision ag products and emerging technologies.
- Document service activities, system configurations, and customer interactions.
- Work closely with service, parts, and sales departments to ensure customer success.
Participate in seasonal field support during planting, spraying, and harvesting operations.
What We Will Be Needing From You:
- Degree in a technical or applied field (such as agriculture technology, information technology, electronics, or mechanical/diesel technology) preferred. Relevant work experience or technical training may be considered in lieu of a degree.
- Valid Texas driver’s license in good standing, the ability to be an approved driver for the company and to safely operate vehicles.
- Experience with AMS equipment, GPS guidance systems, and precision agriculture technologies preferred
- Basic knowledge of farming and farm equipment operations.
- Must have own tools to perform jobs.
- Ability to understand and comply with posted work rules and established accounting procedures