Network Engineer - Cisco Wireless & Infrastructure

RESPONSIBILITIES

Kforce has a client in Draper, UT that is seeking a Network Engineer - Cisco Wireless & Infrastructure.

Summary

This role is ideal for a hands-on Network Engineer who enjoys troubleshooting, working directly with end users, and ensuring a high-quality technology experience in a highly visible corporate environment. The primary focus will be supporting Cisco networking and wireless infrastructure and Palo Alto firewalls, with particular emphasis on Wi-Fi reliability and performance. The environment is heavily wireless, with end users connecting to internal resources through GlobalProtect VPN. The Engineer will also help support the ongoing Wi-Fi 7 rollout and networking requirements associated with an upgrade of the office's A/V environment.

Key Responsibilities

• Provide day-to-day support and troubleshooting for Cisco network and wireless infrastructure
• Support and troubleshoot Palo Alto firewalls and related network connectivity
• Maintain a highly reliable wireless environment supporting a Wi-Fi-first corporate office
• Assist with the rollout and implementation of Cisco Wi-Fi 7 throughout the office
• Support newly deployed Cisco switching infrastructure
• Troubleshoot connectivity issues involving wireless networks, internet access, VPN connectivity, and office infrastructure
• Support an environment utilizing redundant 10 Gbps internet circuits and Palo Alto firewalls
• Troubleshoot GlobalProtect VPN connectivity and related end-user network issues
• Partner with the A/V team and external A/V vendor to ensure conferencing and meeting-room technology has reliable network connectivity
• Assist with the ongoing upgrade of office A/V equipment, with particular focus on network performance and connectivity
• Assist Desktop Support and other local technology teams when needed
• Perform hands-on troubleshooting and take ownership of issues through resolution

REQUIREMENTS:

• Professional experience supporting Cisco enterprise networking environments
• Strong hands-on experience supporting and troubleshooting Cisco wireless/Wi-Fi technologies
• Experience supporting Palo Alto firewalls

Strong understanding of networking fundamentals, including:

• TCP/IP
• Switching and routing
• Wireless networking
• Internet connectivity
• VPN technologies
• Network troubleshooting
• Experience troubleshooting Palo Alto GlobalProtect or comparable enterprise VPN technology
• Ability to independently diagnose and resolve network and connectivity problems
• Experience supporting users in a corporate/enterprise environment
• Excellent interpersonal and customer service skills, including the ability to comfortably work directly with executives
• Willingness to provide hands-on assistance outside of traditional network engineering responsibilities when needed
• Ability to work collaboratively with senior Network Engineers/Architects rather than requiring ownership of network architecture and design

Preferred Qualifications

• Relevant Cisco and/or Palo Alto certifications are a plus, but hands-on troubleshooting ability and customer service skills are more important
• Experience with Cisco Wi-Fi 7 or newer-generation Cisco wireless technologies
• Experience supporting high-density or Wi-Fi-first office environments
• Experience with enterprise A/V, conference room, or collaboration technology from a networking and troubleshooting perspective
• Experience supporting high-visibility executive meetings and conference environments

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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