Medical Operations Manager/ Clinic Manager

Position: Medical Operations Manager/Clinic Manager

Company: Medi-Weightloss of Marlboro, New Jersey

Lead the Team. Drive Performance. Deliver Exceptional Patient Care.

Medi-Weightloss of Marlboro is seeking a high-energy, people-first Clinic Manager to lead our medical weight loss clinic. This individual will oversee daily operations, drive new patient enrollment, and ensure the delivery of exceptional, compliant, patient-centered care.

We serve individuals who have made a courageous decision to improve their health. The right leader will create an environment that is structured, encouraging, professional, and results-driven.

This is a leadership role with direct responsibility for clinic performance.

About Medi-Weightloss

Medi-Weightloss is a physician-supervised medical weight loss program built on five pillars: Medical, Nutritional, Physical, Motivational, and Educational support. Our programs combine clinical oversight, prescription support when appropriate, nutritional counseling, and ongoing accountability to help patients achieve sustainable results.

But what truly sets us apart is how we serve.

We treat people with respect.
We tell the truth.
We hold them accountable.
We celebrate their wins.
And we create a space where transformation is possible.

Position Overview

The Clinic Operations Manager is responsible for:

• Overseeing administrative and operational workflows

• Driving new patient consultations and enrollment

• Ensuring compliance with healthcare regulations and franchise standards

Key Responsibilities

Leadership & Team Management

• Supervise administrative and clinical support staff.

• Provide coaching, accountability, and professional development.

• Foster a culture of respect, excellence, and ownership.

Sales & Revenue Growth

• Conduct patient consultations and confidently convert qualified leads.

• Implement strategies to increase patient engagement and referrals.

• Follow up with prospective patients to optimize conversion rates.

Clinic Operations & Compliance

• Oversee scheduling, patient registration, and EMR documentation processes.

• Ensure adherence to HIPAA, healthcare regulations, and franchise protocols.

• Maintain quality assurance standards and audit readiness.

• Manage billing processes, inventory control, and daily financial reconciliation.

Patient Experience

• Ensure patients receive professional, compassionate, and consistent care.

• Address patient concerns promptly and effectively.

• Counsel patients on their progress and dietary goals during weekly visits, offering personalized support.

• Document patient progress accurately in charts and/or EMR systems.

• Take on additional clinical duties as needed to support the team and patients.

Qualifications

• 3+ years’ experience in medical office or healthcare operations management.

• Proven success in a performance driven environment.

• Strong understanding of healthcare compliance and regulatory standards.

• Experience managing teams and holding performance standards.

• Strong communication skills, in person and on the phone.

• Proficiency with EMR systems and Microsoft Office.

• Bachelor’s degree preferred.

Clinical licensure not required.

Position details

• Type: Full-time

• Compensation: Based on experience

• Benefits: Paid time off, Discounts on products,Participate in the company retirement plan